Serving the American Public: Best Practices in Performance Measurement: Benchmarking Study Report
Washington, DC: National Performance Review, 1997. Wraps. i leaf, 68 p. 28 cm. Illustrations. Glossary. Relevant Government Publications. Agency Contacts and Other Sources. In 1993 President Clinton and Vice President Gore initiated the National Performance Review to reinvent government. One of the NPRs reinvention initiaties was to foster collaborative, systematic benchmarking of best-in-class organizations, both public and private, to identify best practices in a wide range of subjects vital to the success of federal agencies in providing high-qauality products and services to the American people. This report documents the Performance Measurement Sutdy Team's findings. Condition: Very good. No dust jacket.
Keywords: National Performance Review, Al Gore, Performance Measurement, Benchmarking, Performance Management, Decisionmaking, Best-in-Class, Government Reinvention
[Book #59663]
Price: $45.00